Frequently Asked Questions
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HOW OFTEN SHOULD I SERVICE MY AIRCOND?
- Basic service - once in every 2-3 months
- Chemical service - once in every 6 months or once a year if the usage of the unit 2 to 6 hours a day
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MY AIRCOND IS LEAKING. WHAT SHOULD I DO?
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{ "We do provide aircon water leak repair. Usually aircond water leak is due to blocked drain pipe. We're also able to solve water leak issue together with our chemical service package." }
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HOW LONG IN ADVANCE YOU NEED TO BOOK AN APPOINTMENT?{" "}
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Recommended 1 to 2 days in advance. It depends on the slot availability.
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HOW LONG DOES IT TAKE FOR AIRCON (WALL-MOUNTED) BASIC SERVICE?{" "}
- 1 Unit = 15 minutes
- 2 Unit = 30 minutes
- 3 Unit = 45 minutes
- 4 Unit = 1 hour
- 5 Unit = 1 hour 15 minutes
- 15 minutes for any extra unit to be added
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HOW LONG DOES IT TAKE FOR AIRCON (WALL-MOUNTED) CHEMICAL SERVICE?{" "}
- 1 Unit = 45 minutes
- 2 Unit = 1 hour 10 minutes
- 3 Unit = 1 hour 30 minutes
- 4 Unit = 2 hour
- 5 Unit = 2 hour 30 minutes
- 30 minutes for any extra unit to be added
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IS TROUBLESHOOT INCLUDED PARTS REPAIRING OR REPLACEMENT?{" "}
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Our technicians will diagnose your aircond first to confirm where is the damage. Once we have diagnosed the problem, we will quote you for any further repair work required. Upon your confirmation, we will proceed with the repair work.
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